PFIC TOOLKIT

The AI-Ready, People-First Internal Communication Toolkit

The World Café approach

The practical playbook for internal communicators designing the future with AI
EX Space Pro Exclusive

Overview

 PFIC TOOL
 60+ mins
Toolkit
AI is changing the way we work — but it doesn’t replace what makes great communication human.

This toolkit helps you reimagine your role in the age of AI, turning technology into a trusted design partner that amplifies your impact, not replaces it.

The AI-Ready, People-First IC Toolkit combines strategic insight, practical guidance and hands-on tools to help you design communication that feels, not just functions.

What’s Inside

✅ The full People-First IC + AI Framework
Move from Audit → Augment → Amplify to assess your current practice, partner effectively with AI, and reinvest your time in the work only humans can do.

✅ Step-by-step guides and worked examples
Learn how to brief, build, and test your own AI “agents” — including real examples like Pulse, the line-manager comms assistant.

✅ Design canvases and practical templates
Turn theory into action with ready-to-use tools, including the People-First Communication Canvas and Human + Machine Canvas to shape campaigns, stories, and experiences.

✅ Prompt libraries for People-First communication
Dozens of tried-and-tested prompts to help you write, analyse, coach, and design experiences with AI — all rooted in empathy and clarity.

✅ Guardrails and governance guidance
Stay safe, transparent, and ethical with built-in checklists, policies, and conversation guides to help you talk AI confidently with leaders.

✅ Future-ready mindset and capability framework

Explore the evolving IC skillset and the human qualities that machines can’t replicate — empathy, curiosity, creativity, influence, and courage.


Who It’s For

Designed for Internal Communication and Employee Experience professionals who want to:
• Build confidence using AI safely and creatively
• Redesign communication for the modern workplace
• Lead their organisation toward a more human-centred, AI-ready future