Blog

Creating a Consumer-Grade Internal Communication Experience

Lee reflects on a recent webinar about why internal communication is still playing catch-up with marketing and customer experience (with special guest Tarek Kamil)

Employee Engagement

Human-Centred

Managers

People first, Not human last – Why the future of work still needs us

This blog explores the transformative impact of AI on the future of work, emphasising the urgent need for human-centered approaches in communication, leadership, and creativity.

Employee Experience

Sustainability

EX Strategy

Sustainability and EX: What’s the Link?

On World Environment Day, we explore how sustainability and employee experience intersect — from hybrid working and values-led culture to the everyday decisions that help people feel proud of where they work.

The Revolution is Here: AI, Human-Centred Design and the Future of Work

The future belongs to the EX Designers: people professionals who combine the power of AI with empathy, creativity, and deep design expertise to create workplaces where humans thrive.

People before platforms: takeaways from the 2025 Employee Engagement Summit

After the 2025 Employee Engagement Summit, our co-founders, Emma and Lee reflect upon their thoughts on how AI and automation are here to stay—and they offer incredible opportunities to free up time, surface insights, and enhance the employee journey. But engagement can’t be downloaded. Trust can’t be programmed. And culture can’t be copied and pasted.

Our App Has Landed: EX Learning, Anywhere, Anytime

The EX Space iOS app is now live — giving you access to EX learning, tools, webinars and community wherever you are. Learn, connect and design better experiences on the go.

Beyond the numbers: What Today’s Benchmarks Reveal About EX & Engagement

Explore highlights from our 2025 Benchmarking Report on employee experience and engagement—featuring key models, data trends, and practical takeaways for EX professionals. Available now in the EX Space Library.

The Power of Champions and Networks in Employee Experience

Explore how employee champions and experience networks can scale your EX efforts – and how to set them up for success with our latest tools and insights.

Learning at Work Week — What Are You Learning?

It’s Learning at Work Week — but what are you learning? Explore tools, courses and resources to support your own EX development, now available as PAYG or full membership.

The Emotional Engine of Experience Design: Why Feeling Comes First

Tamar Cohen highlights the importance of when businesses recognise and integrate emotional drivers across CX and EX, they spark a virtuous cycle: engaged employees create better customer experiences, which in turn drives loyalty and long-term success.

Culture

Innovation

Design thinking

Building a culture where innovation thrives

If you’re keen to move from lip service to lived experience when it comes to innovation, here are some of the top takeaways from Cris’s talk — plus some practical actions to try in your own organisation.

Employee Experience

Employee Engagement

EX design

Why engagement isn’t the issue (and what to focus on instead)

Employee engagement is down again — but the real issue isn’t engagement itself. Discover why it’s time to stop measuring and start designing, and how EX Space members can lead the shift.

EX On Your Terms: Pay-As-You-Go Learning at The EX Space

Discover The EX Space’s new pay-as-you-go offer — flexible, expert-led EX tools and courses without a full membership. Learn what you need, when you need it.

Employee Experience

Employee Voice

Let’s Talk About Voice: Why Listening Should Be Your First Move in EX Design

This World Voice Day, discover why listening should be your first step in EX design.

EX, Engagement & Stress at Work: What You Need to Know

Explore the link between stress and employee experience in our latest blog for Stress Awareness Month. Tips, tools, and resources to help you reduce workplace stress and create a more supportive EX.

Lessons from EX visionary Damon Deaner: Crafting an EX Playbook & Toolkit

Damon’s session was a masterclass in building a strategic EX playbook and practical toolkit. If you’re looking to develop or refine your organisation’s approach to EX, his insights offer a clear roadmap for success.