The World Café approach

Partner with technology to design better employee experiences

Artificial Intelligence is already reshaping how we work — from screening CVs to analysing surveys. But the real opportunity for EX professionals isn’t to automate work; it’s to amplify it.

The Human + AI for EX Toolkit helps you do exactly that — combining AI’s speed and intelligence with human empathy, creativity, and design thinking to create experiences that truly matter.

Inside, you’ll find everything you need to confidently use AI as a design partner, not just a tool — building smarter, more human employee experiences across every stage of the lifecycle.

What’s Inside

✅ Full Employee Experience Lifecycle walkthroughsStep-by-step guidance from Attraction to Alumni, showing how to apply the Human + AI partnership at every touchpoint.

✅ Human + Machine frameworksClear tables, examples, and prompts showing where AI helps and where humans lead — so you know when to automate and when to empathise.

✅ Real-world examples and ready-to-use promptsPractical inspiration to help you explore AI confidently and creatively in your own EX design work.

✅ The EX Landscape + Ecosystem modelsUnderstand how AI fits across the intentional, everyday, and individual layers of experience — and how to apply it using our proven EX Ecosystem approach.

✅ Design guardrails and governance principlesKeep your AI use ethical, transparent, and people-first, with clear principles and checklists to guide responsible experimentation.

✅ Reflection tools and actionsPractical exercises to help you identify opportunities, run safe experiments, and strengthen your own EX design capability.

The Human + AI for EX Toolkit

The World Café approach

Overview

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