The EX Files – Turning EX Theory into Practice at Lockton
Overview
Webinar
1 hour
All
In this practical, story-led session, we’ll go
behind the scenes of Lockton’s employee experience journey — exploring how one
organisation has brought EX to life in tangible, meaningful ways.
We're joined by Lauren
Hoare, who'll share examples of the real-world strategies, experiments
and lessons learned from Lockton’s ongoing EX work.
You’ll hear how Lockton has:
Shifted EX from concept to core business strategy
Applied design thinking to reshape key experiences, like
onboarding
Used feedback to inform, improve and personalise employee
touchpoints
Reimagined their internal comms to support connection, clarity and
culture
Measured impact and celebrated what’s working - while
staying curious about what’s next
Whether you’re just getting started with EX or
looking to take your strategy deeper, this session will leave you inspired,
informed and full of ideas you can apply in your own organisation.
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