AI is already part of everyday work — drafting updates, analysing feedback, even personalising messages in real time.

But while technology can make us faster, only humans can make communication meaningful.

This free guide helps internal communicators understand what AI can (and can’t) do — and how to use it confidently, creatively, and ethically.

Inside, you’ll learn how to:

• Reimagine your role for the age of AI — from message maker to experience designer
• Identify which parts of your job AI can support, and which remain uniquely human
• Build your first “AI Agent” to handle the admin, so you can focus on the heart work
• Write better, braver briefs that lead to more human output
• Apply practical guardrails for safe, ethical and people-first AI use

Packed with real-world examples and reflection prompts, this guide will help you explore the Human + Machine partnership that defines the future of internal communication — powered by technology, driven by humanity.