AI is changing the world of work — but the human touch still defines it.
This free guide explores how Artificial Intelligence and human-centred design can work hand-in-hand to create better employee experiences. It’s not about becoming a technologist — it’s about learning to collaborate with AI to make work smoother, smarter and more human.
Inside, you’ll discover how to:
- Use AI to uncover insights and remove friction across the employee lifecycle
- Balance automation with empathy to design experiences that truly land
- Apply practical “AI can / Humans must” frameworks to real EX moments — from onboarding to wellbeing
- Follow the essential guardrails for using AI ethically and effectively in EX
- Reflect and experiment with your own “Human + AI” partnership
Whether you’re in EX, HR, Comms or L&D, this guide will help you understand where AI can enhance your work — and where the human touch matters most.