The EX Files

A collection of real world EX case studies featuring some of the biggest and most progressive organisations in the world

Driving people-first internal communication at NATS

How Starbucks put people at the heart of their culture

Developing an EX Strategy for DNV

EX design with KPMG

The journey towards a great EX at The British Red Cross

Bupa's journey towards consumer grade tech to unlock a brilliant digital experience

A year in the life of employee experience at Allstate

How BUPA are increasing (and keeping) their engagement scores

Why personas at BAE Systems?

Transforming ScotRail's Onboarding Experience

Making EX accessible at Aster